Key Qualifications

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Performance Management / Metrics

Led team that developed scalable television based education and entertainment system for hospitals. This drove increased revenue and services opportunities.
Led team that developed personalized services for this system. Revenue generated by install, support, software and content add-ons.
Led interactive television infrastructure development in Europe and Asia. New business opportunities drove increased revenue.
Lead technologist and business developer for $3M interactive television project with partners in US, Korea, and U.K.
Led department that grew 200% and delivered 100s of educational and entertainment software titles

Technology & Business Integration

Spearheaded cost reduction in software and hardware development costs that increased opportunities and grew revenue 50%.
Defined systems architecture and product roadmap.
Improved software monetary collection program which improved collections and reliability
Established product teams' technology roadmap; defined research, developed and tested product, and ensured product line was parallel with customer requirements.
Developed OpenSource CMS system (Drupal) that provided multi-source real-time updated information on H1N1.

Project Management

Managed education system project for hospital that required coordination of 4 organization's activities.
Managed development of new television set top box that required coordination of 6 partners on 3 continents.
Managed software development of 100s of consumer software titles across 5 disciplines.

Negotiation Leadership

Cross-Functional Leadership / Communication

Slashed development costs of software and hardware by outsourcing and specifying newer, less expensive hardware components.
Took over customer facing responsibilities for product line, coordinating with tech support, marketing, professional services, software engineering and qa.
Took assignment to oversee production and technical development of a brand/line of products.

Strategic & Tactical Initiativest

Reduced company's product lines, lowering development and support costs with minimal reduction in revenue.
Developed game engine that fostered code reuse and lowered development costs
Improved QA department, leading to higher quality products and improved customer satisfaction.

Teambuilding / Role Development / Deployment

Negotiated 41% telecom rate reduction and cut total spend commitment 35%, enabling call center outsourcing firm's growth.
Fostered hiring of more software developers improving game design, team dynamic and product quality.
Ranked consistently in department's top tier for execution through training and development of high-performance program teams.
Acted as lead program manager; organization's youngest manager.

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